Privacy Policy

Website: www.getdinga.com

Brand: Dinga – Move Different

1. Introduction

Welcome to Dinga (“we,” “our,” “us”). Your privacy is important to us.

This Privacy Policy explains how Dinga collects, uses, discloses, and protects your personal information when you visit getdinga.com, use the Dinga app, or access any of our services (“the Platform”).

By using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We collect information to provide and improve our services. This may include:

a. Personal Information

When you register, book a ride, or list a vehicle, we may collect:

• Full name
  
   
• Email address
  
   
• Phone number
  
   
• Identification details (e.g., driver’s license, national ID, or passport)
  
   
• Payment and billing information
  
   
• Profile photo (optional)
  
   

b. Vehicle Information (for Owners)

• Vehicle registration details
  
   
• Insurance documents
  
   
• Photos and specifications of the vehicle
  
   

c. Booking and Transaction Data

• Trip details (pickup/drop-off, date, time, destination)
  
   
• Payment history
  
   
• Booking confirmations and receipts
  
   

d. Location Data

• Real-time GPS data to enable pickup and drop-off tracking
  
   
• Location history for drivers and clients (only when app permissions are granted)
  
   

e. Technical Information

• Device type, operating system, browser type, IP address
  
   
• Log data, app usage statistics, and cookies
  
   

3. How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve Dinga services
  
   
• Facilitate bookings between clients, drivers, and vehicle owners
  
   
• Process payments and send confirmations
  
   
• Verify user identities and prevent fraud
  
   
• Offer customer support and respond to inquiries
  
   
• Communicate updates, offers, and service improvements
  
   
• Ensure safety, compliance, and service quality
  
   
• Conduct analytics and improve user experience
  
   

We will only use your personal data for legitimate business purposes and in line with applicable data protection laws.

4. How We Share Your Information

We may share your data only when necessary to provide our services:

• With Drivers and Vehicle Owners: To facilitate confirmed bookings.
  
   
• With Payment Providers: To process secure payments and refunds.
  
   
• With Service Partners: For background checks, insurance, or customer support.
  
   
• With Law Enforcement or Regulators: When required by law or for security purposes.
  
   
• With Analytics Providers: For performance monitoring and platform optimization.
  
   

We do not sell or rent your personal data to any third party.

5. Cookies and Tracking Technologies

Dinga uses cookies and similar tools to enhance your browsing experience and analyze platform performance.

Cookies help us remember your preferences, improve site functionality, and tailor offers.

You can manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

6. Data Retention

We retain your personal data only as long as necessary for:

• Providing our services
  
   
• Fulfilling legal, tax, or regulatory requirements
  
   
• Resolving disputes and enforcing agreements
  
   

When data is no longer needed, it will be securely deleted or anonymized.

7. Data Security

We implement strict technical and organizational measures to protect your data, including:

• SSL encryption for all transactions
  
   
• Secure servers and restricted data access
  
   
• Regular system monitoring and vulnerability testing
  
   

While we strive for full protection, no online platform can guarantee absolute security. You share information at your own risk.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
  
   
• Correct inaccurate or incomplete information
  
   
• Request deletion of your personal data (“right to be forgotten”)
  
   
• Withdraw consent to marketing communications
  
   
• Object to certain processing activities
  
   

To exercise these rights, please contact us at privacy@getdinga.com.

9. Third-Party Links

Our platform may include links to third-party websites (e.g., payment gateways, partners).

We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

10. International Data Transfers

As Dinga operates across borders, your data may be transferred and processed in countries outside your home country.

We ensure all such transfers comply with applicable data protection laws and maintain equivalent privacy safeguards.

11. Children’s Privacy

Dinga is not intended for use by individuals under 18 years of age.

We do not knowingly collect personal data from minors. If such data is inadvertently collected, it will be deleted promptly.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technological changes.

The updated version will be posted on this page with a new effective date. Continued use of the platform means you accept the updated policy.

13. Contact Us

For questions, concerns, or requests related to privacy, please contact us:

📧 Email: privacy@getdinga.com

🌐 Website: www.getdinga.com

Dinga – Move Different.

We value your trust and are committed to protecting your privacy every step of the way.